DOMESTIC SHIPPING (AUSTRALIA)

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Enjoy complimentary express shipping service on all domestic orders via Australia Post. Expect delivery within 1-2 business days in major cities, while West Coast and regional areas may experience a time frame of 2-5 business days.

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INTERNATIONAL SHIPPING

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We offer a flat shipping rate of AU$80 for all international orders, with complimentary shipping for orders over AU$700. Shipments are handled by either FedEx or DHL Express, with an expected delivery time of 3-10 working days post-dispatch, depending on your location. However, occasional delays beyond our control may impact timing, as experienced by FedEx and DHL. Comprehensive tracking details are accessible through the FedEx or DHL websites for your convenience. If your order doesn't arrive within the designated timeframe, please contact us via email at info@atelierlavoro.com.

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MADE-TO-ORDER PRODUCT POLICY

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Our Made-To-Order products are exclusively tailored for you; therefore, personalized products are not subject to return or exchange. An exception is made if you receive a personalized product that differs from your initial order; in such cases, returns are accepted within 10 days of delivery. Delivery time slots for Personalized Products are typically indicated on our site, but please be aware that these are approximate and may vary based on the specific personalization requirements. It's worth noting that shipments of Personalized Products are handled separately from orders containing other items.

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